FAQ
How Can We Help?
HOW DO I BOOK?
Booking with us is very easy, you can do it via email , WhatsApp , or BOOKING ONLINE
HOW CAN I PAY?
If you book via email or WhatsApp both, Cash once we complete the transfer or prepay credit card online via PayPal. If you Book online, financially protected credit card payment available.
WHAT IS THE CANCELATION POLICY?
Full refund if you cancel 24 hours or more, less than 24 hours is 25% fee.
WHERE DO I FIND MY DRIVER?
Enter your answer here. Be thoughtful, write clearly and concisely, and consider adding written as well as visual examples. Go over what you’ve written to make sure that if it was the first time you were visiting the site, you’d understand your answer.
IS THIS A PRIVATE TRANSFER/TOUR?
If you fly with COPA, Air France or KLM: a Driver waits out of customs at terminal 2 holding a sign with your name on it. When you travel without luggage, sometimes you are allowed to exit by Terminal 1, If that is the case, please walk to Terminal 2 or let us know via WhatsApp, so the driver can meet you there.
Other airlines: Driver waits out of customs at terminal 1 holding a sign with your name on it.
DO YOU HAVE ENGLISH SPEAKER DRIVERS?
Panama is a Spanish-speaking country, however our drivers can communicate in English. You just need to request it.
I NEED A TRANSFER/TOUR THAT IS NOT LISTED ONÂ THE PRICE LIST/BOOKING ENGINE, WHAT DO I DO?
You can always email us or submit our contact form, Whatsapp our tours are fully customizable.
What currency is used in Panama?
Panama is a dollarized country, so US Dollar legally circulates in Panama. Panamanian Balboa is equal once US Dollar.